1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information such as your name, email address, phone number, mailing address, and any financial or tax-related information you voluntarily provide when you fill out forms, request a consultation, or communicate with us.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed.


2. Use of Your Information
We use the information we collect to:
• Respond to your inquiries and provide requested services
• Schedule consultations and follow-ups
• Process transactions and payments
• Send service-related communications
• Improve our website and user experience
• Prevent fraud and maintain security

3. Disclosure of Your Information
We do not sell or share your personal information for marketing or promotional purposes.

Service Providers:
We may share your information with trusted third-party service providers that assist in operating our business, including CRM systems, payment processors, hosting providers, and communication platforms. These providers are required to protect your information.

Legal Requirements:
We may disclose your information if required to do so by law or to protect our rights, property, or safety.

SMS Compliance Statement:
No mobile information, SMS consent data, or personal information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS consent and opt-in data will not be shared with any third parties.

4. SMS Communication Policy
SMS Consent:
By providing your phone number through our website or other communication channels, you consent to receive SMS messages from Falcon Tax Resolution Group.

Types of Messages:
You may receive messages related to appointment reminders, follow-ups, and customer service communications.

Message Frequency:
Message frequency may vary depending on your interaction with our services.

Message & Data Rates:
Standard message and data rates may apply based on your mobile carrier.

Opt-Out:
You may opt out at any time by replying STOP to any message.

Help:
Reply HELP for assistance or contact us directly.

5. Security of Your Information
We use administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Options Regarding Your Information
Account Information:
You may review or request changes to your information by contacting us directly. You may also request deletion of your information, subject to legal obligations.

Some information may be retained to prevent fraud, resolve disputes, or comply with legal requirements.

7. Contact Us
If you have questions about this Privacy Policy, please contact us:
Falcon Tax Resolution Group
(855) 4-IRS-PRO
Website: falcontaxrelief.com